General Parts Group has long stood as a leader in commercial foodservice equipment solutions. Under the steady leadership of its current chief executive—President and COO Gary Schermann—the company has expanded services, modernized operations, and embraced a forward-thinking vision. In this article, we’ll explore generalparts.com ceo Schermann’s career journey, leadership style, and how his influence shapes customers, employees, and the broader industry landscape.
Early Roots and Career Growth
generalparts.com ceo Gary Schermann began his journey with General Parts Group as an accountant at the company’s headquarters in Bloomington, Minnesota. Over time, he steadily rose through various roles that shaped his understanding of field operations, financial management, and team leadership.
Some of his key milestones include:
- Opening new branch locations and overseeing their development
- Managing multi-state regions and aligning branch performance
- Promoting operational consistency across service teams
- Leading internal initiatives to improve service standards and efficiency
His appointment as President and COO was a natural progression, the result of decades of hands-on experience and trusted performance.
The Role of President and COO
As the President and COO of General Parts Group, Schermann is responsible for overseeing daily operations, long-term strategy, and national service execution. His leadership affects several critical areas:
- Operational Management: Ensuring consistent service delivery across all branches
- Technology Integration: Leading the adoption of mobile dispatch tools and centralized systems
- Customer Service Strategy: Enhancing responsiveness and tailoring offerings to client needs
- Workforce Development: Fostering a supportive environment and focusing on technician training
He works closely with leadership teams across departments to maintain operational efficiency while pushing forward innovation and service improvements.
Company Overview and National Reach
General Parts Group Highlights
| Category | Description |
| Founding Year | Established in the late 1930s |
| Headquarters | Bloomington, Minnesota |
| Market Coverage | Regional presence across more than a third of the U.S. |
| Client Base | Serves a broad range of commercial foodservice businesses |
| Equipment Brands Supported | Works with hundreds of equipment manufacturers |
| Technician Network | Skilled workforce of certified field technicians |
| Branch Locations | Strategically positioned offices in numerous key states |
The company has developed a strong distribution and service model that supports both local and national customers, demonstrating the scale and reliability that many clients seek.
Expansion and Strategic Innovation
Growth Across the U.S.
Under Schermann’s leadership, General Parts Group has increased its physical footprint. New branches have been added in regions where demand for commercial kitchen equipment services is growing. These expansions help shorten response times and build relationships with local foodservice operators.
Embracing Technology
Technology plays a major role in the company’s evolution. Field technicians use modern tools to manage appointments, record diagnostics, and track inventory in real-time. Schermann also led efforts to streamline internal systems and improve communication between departments.
This emphasis on tech innovation ensures faster, more accurate service and better customer satisfaction.
Diversified Services
The service offerings now include:
- Planned maintenance programs
- Commercial refrigeration and HVAC servicing
- Water filtration system support
- On-site repair and diagnostics
- Distribution of replacement OEM parts
By bundling these services, General Parts provides clients with a full-service solution for equipment upkeep.
Leadership Style and Core Values
Gary Schermann is known for leading with integrity, consistency, and a focus on relationships. His leadership reflects key values that define the company’s culture:
- Trust: Encouraging transparency between team members and departments
- Respect: Supporting technicians and staff with the tools and training they need
- Reliability: Upholding service quality as a brand promise
- Innovation: Staying ahead of industry trends to remain competitive
He often emphasizes that real business success stems from people—both the customers they serve and the employees who represent the brand.
Industry Engagement and Professional Affiliations
Gary Schermann’s involvement in professional organizations demonstrates his dedication to elevating the industry. He has served in various leadership roles in associations that support the commercial foodservice equipment sector.
His contributions include:
- Sitting on advisory boards and steering committees
- Leading technology discussions on industry forums
- Participating in national marketing and training initiatives
- Earning certifications that recognize his professional excellence
These engagements help shape best practices and foster collaboration across companies and service providers.
Acquisitions and Corporate Partnerships
General Parts Group became part of PT Holdings, a well-established name in foodservice parts and service. The acquisition helped General Parts tap into greater supply chain resources, digital tools, and knowledge-sharing opportunities.
Schermann stayed on board to ensure a smooth transition and maintain the unique identity of the company within the larger organization. His presence reassured employees, clients, and partners that the company’s commitment to quality and local service would continue.
Looking Ahead: A Vision for the Future
Gary Schermann’s focus for the future includes:
- Strengthening e-commerce parts distribution channels
- Enhancing technician onboarding and training systems
- Expanding into new regions through organic growth and acquisition
- Using data analytics to better predict service needs and equipment lifecycles
The goal is to make General Parts not only a trusted repair and parts provider, but also a technology-enabled partner in commercial kitchen performance.
Final Thoughts
Gary Schermann’s leadership reflects a blend of experience, adaptability, and commitment to excellence. He has guided General Parts through industry changes, expanded its national presence, and implemented customer-focused technologies—all while keeping relationships at the heart of the business.
Whether you’re a long-time customer, industry professional, or simply interested in operational leadership, the story of generalparts.com ceo offers insights into how strong values and strategic vision can elevate an entire company.
Frequently Asked Questions (FAQ)
Who is the current generalparts.com ceo?
Gary Schermann serves as the President and Chief Operating Officer, leading strategic operations for the company.
What is General Parts known for?
It is a top-tier provider of commercial kitchen parts and repair services, with decades of experience and nationwide service capabilities.
How long has Gary Schermann been with the company?
He joined in the mid-1990s and has held multiple leadership roles before becoming the current head of operations.
Where is the company based?
General Parts Group is headquartered in Bloomington, Minnesota, and serves clients across the U.S.
Is the company independently owned?
It is now part of a larger holding company but operates under its own brand and management structure.
