NCP Solutions LLC has quietly become an essential player in business communications, providing critical print and electronic services to companies across the United States. In the first 100 words, the company’s focus is clear: ensuring that billing statements, legal notices, regulatory communications, and promotional materials reach customers accurately and on time. For businesses where precision is paramount, NCP acts not just as a vendor, but as a reliable partner, managing communications that underpin operational success.
Headquartered in Birmingham, Alabama, NCP Solutions began as a traditional print provider and has evolved into a multi-channel communications firm. It bridges the gap between paper-based processes and digital solutions, offering clients integrated platforms that combine print, mailing, and electronic delivery. In a business environment increasingly dominated by digital interactions, NCP maintains relevance by adapting to technological change while preserving the precision and reliability that have defined its operations for decades.
Origins and Early Growth
Founded in 1974 under the name National Computer Print, NCP Solutions began by providing high-volume, accurate printing services to regional businesses. The company specialized in materials that could not tolerate error or delay, including invoices, statements, and notices. This commitment to precision quickly earned it a reputation as a dependable partner for financial institutions, insurance companies, and other organizations where communications accuracy was legally and operationally critical.
During its early decades, NCP leveraged Birmingham’s skilled workforce and cost advantages to expand its services beyond the region. Its focus on mission-critical communications positioned the company as a trusted provider in industries that required not only printing expertise but also logistics and timely distribution. Over time, this foundation enabled NCP to grow into a multi-faceted communications provider, capable of supporting complex workflows for large enterprise clients.
Strategic Acquisitions and Evolution
The company’s growth was accelerated by a series of acquisitions and strategic shifts. In 2008, private equity firm Lion Equity Partners acquired a controlling interest in NCP, providing resources to expand capabilities and enhance services in an increasingly digital landscape.
In 2013, Vericast acquired NCP Solutions, integrating its services into a larger suite of marketing and communications offerings. This allowed clients to leverage NCP’s transactional mailing expertise alongside digital engagement solutions. Further ownership changes, including its inclusion in Output Services Group, reinforced the company’s focus on providing comprehensive, multi-channel communications solutions while maintaining its core expertise in print and distribution.
Core Services
NCP Solutions’ offerings can be categorized into three primary areas:
Time-Sensitive Transactional Documents: NCP manages billing statements, loan documents, tax forms, and other materials that require timely delivery. Its services often extend beyond printing to include logistics, tracking, and reporting, ensuring clients meet operational and regulatory deadlines.
Legal and Compliance Notifications: The company provides secure delivery of legally mandated communications, reducing client risk by ensuring accuracy, timeliness, and adherence to industry regulations.
Promotional and Informational Communications: NCP also supports client marketing efforts through printed and digital materials that enhance customer engagement and retention.
By integrating electronic delivery and web-based tracking with traditional print and mailing, NCP offers clients a unified approach to communication management, allowing organizations to oversee workflows from a single platform.
Workforce and Operational Culture
The success of NCP Solutions depends on its employees, who manage the complex orchestration of print production, data processing, and logistics. Leadership figures, including executives such as Steven D. Greenwalt and Mike Sterling, have guided the company through periods of transformation while maintaining a focus on operational excellence.
Employees have noted the challenges of balancing legacy services with modernization, yet the company’s culture emphasizes reliability, precision, and customer-focused solutions. NCP’s workforce reflects a mix of traditional printing expertise and technology-driven process management, ensuring the company remains agile in a changing industry.
Industry Context
The business communications sector is defined by accuracy, regulatory compliance, and timeliness. While digital channels have grown, print remains critical in many industries, particularly financial services and legal communications, where tangible documentation is required.
NCP’s hybrid model—combining print and electronic delivery—addresses both the ongoing need for physical documents and the efficiencies offered by digital channels. This dual capability positions NCP as a versatile provider, able to serve organizations navigating both traditional and modern communication requirements.
Challenges and Opportunities
NCP Solutions faces the challenge of adapting to an increasingly digital environment, where electronic communications often replace traditional mail. Competition is strong from integrated communications firms offering full-service digital platforms.
However, these challenges also present opportunities. Advanced data analytics, secure digital delivery, and workflow automation enable NCP to expand service offerings, improve efficiency, and maintain regulatory compliance. By leveraging its legacy expertise alongside innovative technology, NCP is positioned to continue serving clients who require both reliability and modern communication solutions.
Conclusion
NCP Solutions LLC demonstrates how a company rooted in traditional print services can evolve to meet the demands of a digital economy. Its ability to deliver critical communications with precision, reliability, and regulatory compliance has made it an indispensable partner for businesses across the nation. By embracing digital tools while maintaining the operational excellence that defines its legacy, NCP continues to bridge the physical and electronic worlds, offering a model for sustaining relevance in an era of rapid technological change.
FAQs
What does NCP Solutions LLC do?
NCP Solutions produces and distributes critical communications, including billing, legal notices, compliance materials, and promotional documents.
Where is NCP Solutions located?
The company is headquartered in Birmingham, Alabama.
When was NCP Solutions founded?
NCP Solutions was founded in 1974 as National Computer Print.
Who owns NCP Solutions?
The company has undergone several acquisitions and is currently part of Output Services Group.
What industries does NCP Solutions serve?
NCP serves financial services, insurance, healthcare, and other sectors requiring precise communications.
